The Influence of Recruitment and Selection on Performance of Savings and Credit Cooperative Societies (SACCOS) in Tanzania

Abstract

Objective: This study sought to examine the influence of recruitment and selection on performance of SACCOS in Tanzania. Research Design & Methods: The study used a quantitative approach. Data collection was done using self-administered questionnaires to collect data from 231 HR Managers (or their equivalent) in Tanzania SACCOS with a specific focus on the Dar es Salaam region. Simple random sampling technique was used to sample the respondents. Questionnaires were distributed to the respondents who were asked to fill correct and relevant information. Descriptive and inferential statistics were used for data analysis. Findings: The study found a significant positive relationship between recruitment methods and SACCOS performance, selection criteria and SACCOS performance, and selection process and SACCOS performance. Further, workforce diversity had a significant moderating effect on the relationship between recruitment and selection and SACCOS performance. Implications & Recommendations: The use of effective recruitment and selection practices is capable of enhancing performance of SACCOS in Tanzania. Diversified workforce in SACCOS is capable of moderating the relationship between recruitment and selection and SACCOS performance. The study recommends the use of best practices in recruiting employees in SACCOS and ensures workforce diversity is embraced in these organizations for an improved organizational performance. Contribution & Value Added: The study extends the literature on the influence of recruitment and selection practices on organisational performance with specific reference to Tanzania SACCOS something that the existed body of knowledge missed. As per the reviewed literature, this is the first study to examine the influence of recruitment and selection on performance of SACCOS in Tanzania.